I booked a room thinking I was booking directly with Hampton Inn but turns out it was hotelsone. I cancelled approx 12 hours later as I made other reservations at a different hotel in the next state over.
I talked to a Kotele from hotelsone and she said there would be no charge and she cancelled my reservation. After returning home they DID charge my card the 153.00 for the night. I called them and they said they showed no cancellation so there was nothing they could do. This company is a scam.
I do have my phone records showing a call to them directly after the call to Key lime cove, the hotel with a water park, so I will do a charge back now through my credit card. Run!!
This company is a scam. They say they will cancel your reservations but won't so that they can scam you and steal your money.
Product or Service Mentioned: Hotelsone Hampton Inn Room Booking.
Reason of review: They lied and said they were cancelling reservation and apparently did NOT .
Monetary Loss: $153.
Preferred solution: Full refund.
I didn't like: Liars and scammers.